Why upselling your clients is serving your clients

Posted by tshombe on May 18, 2010 in leverage, marketing, sales, sales process, sales tactics | 0 comments
Recently I observed (and participated in) a discussion on an online forum about the different experiences people have had with different web hosting companies, and one of the challenges some had (There were more than one!) with GoDaddy is all the upselling it does whenever you make a purchase. I have to...
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How to increase the lifelong value of your client through leveraging gratitude and thank you notes

How to increase the lifelong value of your client through leveraging gratitude and thank you notes
Posted by tshombe on Nov 10, 2009 in leverage, marketing, sales | 0 comments
Sending thank you notes or letters of appreciation has been a regular part of my life from an early age.  Since it’s pretty much second-nature at this point, I’m still taken aback when someone expresses surprise that I sent them a thank you note. Isn’t that what you’re supposed to...
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Hone your magnetism by focusing on your strengths

Posted by tshombe on Nov 3, 2009 in leverage, personal development | 0 comments
I was talking with a former client of mine who has a stepson with learning disabilities and special needs. As I think of him now, I am reminded with a warm feeling in my heart of what a darling child he is.  He’s very loving — and a little tenderhearted — and whenever I see him, he’s...
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Do you use Google Maps for your real estate research?

Do you use Google Maps for your real estate research?
Posted by tshombe on May 22, 2009 in leverage | 0 comments
I love Google Maps. (Actually, I love most anything Google, but that’s probably beside the point.) Google offers a cool little YouTube video tour of Google Maps that illustrates its many personal and business uses, as well as a getting-started, Google Maps User Guide that describes the basics of the...
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Does your web site give prospective customers what they want?

Posted by tshombe on Apr 20, 2009 in advertising, leverage, marketing | 0 comments
In December 2005, CNN Money reported on how (for investors anyway) the yellow pages was booming.  To be sure, the yellow pages have been around for a long time and the business appears very stable. Just about 2 years ago, however, the billionaire Bill Gates predicted that “Yellow Page usage amongst...
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Why you and I need a team

Why you and I need a team
Posted by tshombe on Apr 17, 2009 in leverage | 0 comments
Overwhelmed?  Too many irons in the fire?  Taking one step forward and two steps back? Feel the weight of the world on your shoulders because you have to do everything yourself? I think someone (or, many someones) is trying to tell me something. Dr. Dov Baron, a leader in the personal development arena...
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